kadobetPrivacy Policy
This page describes what we collect when you use kadobet and how we keep that data protected. We take your privacy seriously because you trust us with personal information—your identity, your payment details, and your account history. We don't sell your data, we don't share it casually with third parties, and we delete it according to a schedule that respects both your interests and legal requirements.
Our privacy practices follow Indonesian data protection standards and international best practices. We encrypt sensitive information, limit staff access to what they need, and use secure servers. If you have questions about how we handle your data, this page explains our approach in detail.
By using kadobet, you consent to the data practices described here. If you disagree with any practice, you can request account closure and data deletion—we'll honor that without penalty.
What Data We Collect on kadobet
We collect different types of information depending on how you interact with kadobet. When you register, we require your email address, full name, date of birth, and a password. This is your core account identity.
When you complete KYC verification (which you must do before your first withdrawal), we collect a copy of your national ID, your ID number, and a photo of yourself holding the ID. This is a regulatory requirement—we don't collect it optionally. It helps us prevent fraud and comply with anti-money-laundering standards.
When you deposit or withdraw, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, or another e-wallet, we see your transaction reference and settlement status. If you use a bank virtual account through local payment, online payment, e-wallet, or mobile banking, we log the account number and transfer details. We do not store your actual card number or bank password—that lives with your payment provider.
When you use kadobet, we log your activity: which games you play, which Liga 1 matches you bet on, your session duration, your IP address, and your device type. We collect this to detect fraud, improve the platform, and settle disputes fairly. If you withdraw, we keep records of your withdrawal requests, approval status, and settlement confirmation for accounting and legal compliance.
How We Use Your Data on kadobet
We use your email to send account confirmations, withdrawal notifications, and important policy updates. We don't send unsolicited marketing emails—we only contact you about your account or legal matters.
We use your KYC information to verify you're who you claim to be and that you're eligible to use kadobet in your jurisdiction. We compare your ID details against our fraud detection systems and, if required by law, against government databases.
We use your payment information to process deposits and withdrawals. Our payment processors (third-party companies that handle settlement) see your transaction details but do not have access to your kadobet account or game history.
We use your activity logs to settle disputes fairly. If you claim a game settled incorrectly, we pull your session records, verify the outcome against our RNG or live-dealer logs, and make a decision based on evidence. We also use activity logs to detect and prevent fraud, collusion, or system abuse.
Third Parties and Data Processors
We work with payment processors to settle deposits and withdrawals. These companies handle transactions on our behalf but do not have access to your full account or personal data beyond what's necessary for that specific transaction. We have contracts with them requiring they keep your data confidential and secure.
We use hosting providers to run our servers. Our servers may be located outside Indonesia, which means your data physically resides outside your jurisdiction. However, we encrypt data before it leaves our networks, so the hosting provider sees encrypted bytes, not readable personal information.
We may share data with government or regulatory authorities if required by law. For example, if Indonesian tax authorities or anti-money-laundering agencies request account information, we comply with legal orders. We will not disclose this to you in advance if the law prohibits it.
We do not sell your data to advertisers, brokers, or other companies for profit. We do not rent your email list or share your game history with analytics firms. The only third parties with access to your information are those strictly necessary for operational, legal, or regulatory reasons.
Your data on kadobet
- We collect your email, name, ID details, and KYC information for account setup and legal compliance.
- We log your activity (games played, Liga 1 bets, withdrawals) for fraud prevention and dispute settlement.
- We do not sell your data or share it with advertisers.
- Third parties who access your data have contracts requiring confidentiality.
- Your data is encrypted at rest and in transit using SSL/TLS protocols.
How We Protect Your Data on kadobet
We encrypt all communication between your device and our servers using SSL/TLS protocols. This means when you log in or submit payment information, that data is scrambled in transit and unreadable to anyone intercepting the connection.
We store your password using salted hashing—we don't store the password itself, only a mathematical representation of it. If someone breaks into our servers, they see the hash, not your actual password. Even we cannot reverse-engineer your password from the hash.
We store your personal and financial data in encrypted vaults. Only staff members with explicit need-to-know access can view this data, and that access is logged and audited. We use role-based permissions so a support agent can see your account history but cannot see your national ID number.
We offer two-factor authentication (2FA) as an optional security layer. With 2FA enabled, every login requires a code from your phone, making it harder for someone with your password to access your account. We recommend 2FA for all kadobet users, especially those in Jakarta, Surabaya, Bandung, or Medan where cyberattacks are common.
Your Rights on kadobet
You have the right to request a copy of all data we hold about you. Contact our support team with "Data Request" in the subject line, and we'll send you a report within 30 days. The report includes your account details, KYC information, and a transaction history.
You have the right to correct inaccurate data. If your name is spelled wrong or your email is incorrect in our system, request a correction and we'll update it promptly. Some data (like your national ID number) cannot be changed—you would need to close your account and open a new one.
You have the right to request deletion of your data. When you close your kadobet account, we stop active use of your personal information. However, we retain transaction records for a standard legal retention period (typically 5 years) to comply with tax and anti-money-laundering laws. After that period, we securely delete everything.
You have the right to withdraw consent from marketing communication. We don't send unsolicited marketing, but if we do notify you about promotions, you can opt out by replying "Unsubscribe" or changing your preferences in your account settings.
Your data is your business. We hold it in trust, encrypt it, limit access, and delete it when we're done. Transparency about those practices is non-negotiable on kadobet.
Cookies and Tracking on kadobet
We use cookies to keep you logged in and to store your account preferences (like language or timezone settings). These are functional cookies—they make the platform work better for you. We do not use tracking cookies to follow you across the web or sell your browsing data to advertisers.
When you access kadobet, we log your IP address and device information (browser type, operating system) to detect fraud and improve platform stability. We don't use this information to build a profile of you outside kadobet.
You can disable cookies in your browser settings, but this may prevent kadobet from working properly. You can also clear cookies manually—this will log you out but won't affect your account data.
Data Retention and Deletion
We retain active account data as long as your kadobet account is open. Once you close your account, we retain personal data for 30 days in case you want to reopen it. After 30 days, we begin a deletion process.
We retain transaction records (deposits, withdrawals, game history) for 5 years for tax compliance and regulatory audits. After 5 years, we securely delete transaction logs unless we're required by law to keep them longer.
KYC documents (your ID copy and photo) are retained for 5 years and then securely destroyed. We don't keep copies longer than required by law. If you request early deletion of KYC data, we'll comply unless a regulatory hold is in place.
Contact Us About Privacy
If you have questions about our privacy practices, contact our support team. Reference this privacy policy in your message so we route your inquiry to the right team. We respond to privacy inquiries within 14 days.
If you believe we've mishandled your data or violated this policy, you can lodge a formal complaint. We'll investigate and respond in writing with our findings and any corrective actions.
Updates to This Privacy Policy
We may update this privacy policy to reflect changes in our practices or changes in law. When we make significant updates, we'll notify you via email at your registered address. Continued use of kadobet after notification means you accept the updated policy.
If a change dramatically reduces your privacy (e.g., we start sharing data with third parties we previously didn't), we'll give you the option to close your account and request full data deletion before the change takes effect. We don't make such changes lightly, and we won't do it without clear notice.
This privacy policy applies to kadobet.app and all services offered under the kadobet brand. External websites or third-party services have their own privacy policies—we're not responsible for those.